Returns & Exchanges

At Duravo, we stand behind the craftsmanship of our fashion pieces and offer a 30-day return window for items in original, unworn condition. If your purchase doesn't perfectly fit your style, we've made the exchange and refund process simple and seamless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, a prepaid shipping label will be generated and sent to your email for easy printing.

3

Package Your Items

Place the items in their original packaging with all tags attached and securely affix the prepaid label to the outside of the box.

4

Drop Off and Track

Drop your package at any authorized carrier location; you will receive a notification and your refund or exchange once our warehouse inspects the return.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing